Refund Policy

1. Money-Back Guarantee

We stand behind the quality of BurnFast. If for any reason you are not satisfied with your purchase, you may request a full refund from the date of delivery. This guarantee applies exclusively to purchases made directly through our official website.

2. Conditions for a Refund Request

To be eligible for a refund, all of the following conditions must be met:

• You must provide proof of purchase (order number or confirmation email)
• The product must be returned to the return address below before the refund is processed
• The product must be returned in its original or adequate packaging to prevent damage during shipping
• The product must not have been purchased through unauthorized resellers

3. Return Address

All products must be physically returned to the following address before a refund can be issued:

Important: Do not send returns without first contacting our support team. Returns sent without prior authorization may not be accepted.

4. How to Request a Refund

To initiate a refund, please contact our support team with the following information:

• Full name
• Order number
• Email address used at the time of purchase
• Reason for the refund request
• Confirmation that you agree to return the product

Contact us at: contact.nxsupplements@gmail.com

Our team will respond within 24-48 hours and provide the return instructions and authorization.

5. Processing Time

Once the returned product is received and verified at our facility, the refund will be processed within 5-10 business days. Refunds will be issued to the original payment method. Please allow additional time for the funds to appear in your account, depending on your bank or card provider.

6. Non-Refundable Situations

Refunds will not be granted in the following cases:

• Product not returned or returned without prior authorization
• Products purchased through unauthorized third-party sellers
• Proof of purchase cannot be provided
• Product returned in a condition that prevents resale due to improper packaging

7. Questions

If you have any questions about our refund or return process, please reach out to our support team at contact.nxsupplements@gmail.com. We aim to respond within 24-48 hours.